Privacy Policy
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Privacy Policy
Who are MPL Locksmith Training?
MPL Locksmiths (Training) Ltd are a training organisation that supply goods and services to businesses and individuals. The website www.mpl-locksmith-training.co.uk, or any other website owned or operated by us (the “Website”) is owned and operated by MPL Locksmiths (Training) Ltd and the expressions “MPL”, “we”, “us” and “our” mean MPL Locksmiths (Training) Ltd a limited company registered in England under company number 10878112 whose registered office is at Unit 1 Thornes Office Park, Monckton Road, Wakefield, WF2 7AN.
We take the privacy of our clients seriously. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Your Personal Data
What we need
MPL Locksmiths (Training) Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us.
If you are just enquiring about a course with us, we collect:
- Full name
- Email address
- Telephone number
- Address (if you require a printed prospectus to be sent by post)
If you are booking a course with us, we collect:
- Full name
- Company (if applicable)
- Date of birth
- Address
- Telephone number
- Email address
- Your current employment (so we can tailor our course accordingly)
- Information on any disabilities or special requirements
- A passport photo
- A yes or no answer as to whether you have any criminal convictions that may affect your eligibility to attend one of our courses
We also record telephone calls. We will always obtain your consent before recording a telephone call; recording is necessary in order to fulfill a contract.
Where we got your information from
Your information has been obtained by direct dealings with us.
What is our legal basis for processing your information?
After the 25th May 2018 we will always hold recent, clear, explicit and defined consent for your data to be processed for a specific purpose. For information that we have processed before this date our legal basis is “Legitimate Interests”. We process personal information for certain legitimate business purposes, which include some or all of the following:
- To deliver our products and services
- To contact you regarding the products or services that you have requested
- Where the process enables us to enhance, modify, personalise or otherwise improve our services/communications for the benefit of our customers
- To carry out auditing, research and analysis in order to maintain, protect and enhance the services we provide
- To identify and prevent fraud
- To enhance the security of our network and information systems
- To disclose your details to government and associated organisations as required by law
- Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights.
You have the right to object to this processing if you wish. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit. Why we need it
If you are just enquiring about a course with us …
We need to know your basic personal data in order to provide you with information about the most appropriate courses and their availability. We will not collect any personal data from you we do not need in order to provide our services to you.
If you are booking a course with us …
We need to know your personal data so that we can register you as a student with us, and tailor our training course(s) appropriately to your needs. We also need to collect certain data to allow us to provide certification with the relevant awarding bodies after successful completion of one of our courses. We will not collect any personal data from you we do not need in order to provide our services to you.
What we do with it
All of the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the UK.
No 3rd parties have access to your personal data unless the law allows them to do so with the exception of awarding bodies (City & Guilds, NCFE, GQA) who are required to access basic information in order to provide relevant certification.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. All of our employees are subject to obligations of confidentiality regarding information which they have access to in the course of their employment including the personal information of customers. All personal information is held in secure computer storage facilities and paper-based files located in a secure facility. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
How long we keep it
If you are just enquiring about a course with us …
- We retain your personal data so that we are able to inform you of our latest availability and offers that fit your requirements. We will keep your basic personal data for a period of 1 year or until you notify us that you no longer wish to receive this information, after which time it will be destroyed.
If you are booking or attending a course with us …
- We are required to keep your basic personal data for the lifetime of the business. This allow us to maintain your data on our training register so that certification and verification can be re-issued at a later date if required. We will retain any completed exam papers for a period of 12 months after successful course completion for verification and moderation purposes.
Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
Whilst we do not store any sensitive payment information (including card or bank details), we are required to keep financial records for a period of 5 years for the purposes of accounting.
What are your rights?
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us and we will investigate the matter.
You have the right to object. If you want us to cease using your personal data, then you can let us know by emailing us at [email protected] or by clicking unsubscribe on any of our direct marketing emails. Please note that this may affect the ability for us to provide our goods and services to you.
You have the right to restrict processing. If MPL dispute that the information held is inaccurate and we need a little more time to verify it – you have the right to restrict the processing of your information until this is done.
You have the right to move your data. Data portability allows you to request your data for you to be able to move it elsewhere. We will respond within 1 month of receiving your request when you contact us in writing by email or post.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
You can contact us in any of the following ways:
- Telephone: 01924 693293
- Email: [email protected]
- Post: MPL Locksmith Training, 1 Thornes Office Park, Monckton Road, Wakefield, WF2 7AN.
Call us today on:
01924 693 293
For further information
Providing Training Courses
Students Attended
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Over 190+ 5 Star Google Reviews
We’ve trained a huge number of students over the past 20 years; many of which are kind enough to send us some great testimonials.
Below are some examples of the feedback we receive from our training courses from both individual students and the many organisations we work with.
MPL helping develop careers and businesses across the UK
We have trained individuals from across the country to become skilled locksmiths and build successful businesses, including:
MPL Locksmith and Security Training are Trusted by ...
The UK’s Emergency Services, Councils, Housing Associations and Leading Utility Companies
Location and Transport Links
Our purpose built training centre is located in Wakefield, West Yorkshire, with easy access from major transport links across the UK.
Call us today on:
MPL Locksmith & Security Training
1 Thornes Office Park
Monckton Road
Wakefield
WF 7AN
By Train
From Major Cities
- London: Catch a direct train from London’s King’s Cross Station to Wakefield Westgate in under 2 hours.
- Birmingham: Enjoy quick connections from Birmingham New Street to Wakefield Westgate in approximately 90 minutes.
- Other Routes: Wakefield is well-served by major rail routes, ensuring a stress-free journey.
From the Train Station
Wakefield Westgate Train Station is the closest major station, located approximately 8 minutes by taxi from MPL Locksmith & Security Training. Alternatively, local buses and rideshare options are available on a regular basis for added convenience.
Save on Tickets
Plan ahead and save money by booking tickets in advance via Western Railway or other ticketing platforms. Advanced fares from London start as low as £25 return.
Embark on a comfortable and hassle-free train journey to attend your training at MPL Locksmith & Security Training!
By Air
Nearest Airport
The closest airport to MPL Locksmith & Security Training is Leeds Bradford Airport (LBA), located approximately 21 miles away.
Alternative Airports
- Manchester Airport (MAN): Just 50 miles from Wakefield, offering a wide range of domestic and international flights.
- Doncaster Sheffield Airport (DSA): Around 27 miles away, providing additional travel options.
Getting from the Airport
- Taxi: Approximately 40 minutes drive to Wakefield center.
- Public Transport: Regular bus services and train connections from Leeds city center make the journey easy.
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